Community Forum

Can't delete contact

Highlighted
Frequent Visitor

Can't delete contact

Have you noticed it's possible to add or edit notification texting numbers for automation rules, but there's no way to delete some?!
An none of my notifications have worked correctly since the site "upgrade"!
Official Employee

Re: Can't delete contact

Hi,

 

You can delete your contacts from the settings page (Automation).

https://home.xfinity.com/settings

 

Chris


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Frequent Visitor

Re: Can't delete contact

The settings page does not let me reduce the total number of contact phone numbers for a person. I can change what's in the fields, or add more fields. I don't want to totally delete my only contact and start from scratch. It will probably mess up other things.
Frequent Visitor

Re: Can't delete contact

I checked the Settings, Contact List under Automation: Deleting my only contact isn't even an option. The trashcan icon is inactive. There is no clear way to get from 2 phone numbers to one for this sole contact. Ditto for reducing emails from 3 to 2.