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Can not view Pricing Packages?

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Can not view Pricing Packages?

We currently have internet only. We want to add tv, very simple. But whenever I try to view packages, I get "Want to add Internet to your current TV plan? We’ve got the speed that’s right for you." We don't have a tv plan!! We only have internet, we haven't had tv in 7 years! I have been trying to figure this out for a half hour. I am incredibly frustrated and this is costing you a sale.