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Bumped offline

New Poster

Bumped offline

I keep getting bumped off line while I am in the middle of creating a rule. I'm bumped after 2 to 3 minutes. Hardly enough time to

complete one rule let alone several. Never happened before. Is there a problem with the system?

Official Employee

Re: Bumped offline

Hi seaport2 - 
When you say bumped offline, do you mean you are losing internet connectivity or you are being logged out of the Xfinity Home subscriber portal?  If you are experiencing the latter, are you receiving any error messaging to accompany this?

I am an Official Comcast Employee.
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