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What does the error "ref cide s0a00" mean and how to fix it?
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This list is a compilation of XFINITY's most common TiVo Error Codes along with an Explanation and Resolution
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When a problem occurs while watching Xfinity On Demand, you may receive an error code and a brief message describing the issue. We apologize for the inconvenience this error has caused. Please see the list below for the most common On Demand error codes and possible troubleshooting steps you can take for resolving them. If you’re an Xfinity X1 customer, you can use the search bar above to look up the specific error code you received. In addition, if you are signed in to   My Account, you can use the   TV Support Tool   to troubleshoot and refresh your Xfinity TV service in just a few steps. Most Common Xfinity On Demand Error Codes Error Code Error Message CL-13 We're sorry, but we are experiencing an issue at the moment. Please try your selection again in a few minutes or ty a different one. For more information and further assistance visit xfinity.com/help. Error code (****). CL-0X00d CL-0x0011 CMOD-4 CMOD-8 CMOD-54001 CMOD-54002 CMOD-0x0004 CMOD-0x0008 CMOD-0xD2F1 CMOD-0xD2F2 ERR-6 SRM-20 SRM-24 SRM-0017 SRM-8012 SRM-8017 SRM-9001 SRM-0x0020 SRM-0x000c SRM-0x8012 SRM-0x9001 CMOD-0x0007 We're sorry you are having difficulty with this selection. Please try again. If the problem continues, please unplug your box for one minute and plug it back in. Visit xfinity.com/help for more information and further assistance. Error code (****). ERR-7 SRM-8 SRM-65532 SRM-0x0008 SRM0xfffc VM-255 VM0x00ff ERR-36895 A subscription for this channel is required to view this program. For ordering information, visit xfinity.com/help. We apologize for any inconvenience. Error code (****). ERR-36896 SRM-0x901F SRM-0x9020 CL-7 We're sorry you are having difficulty with this selection. Please try again. If the problem continues, please unplug your box for one minute and plug it back in. Visit xfinity.com/help for more information and further assistance. Error code (****). CL-0x0007 ERR-0 CL-14 We’re sorry you are having difficulty. Please retry your selection. You may also try tightening your cable connections. If the problem persists, please unplug your box for one minute. Visit xfinity.com/help for further assistance. Error code (****). CL-0x000e SRM-8001 SRM-0x8001 If the error code you received is not listed above or if these troubleshooting steps don't fix the problem, you can contact us at any time by posting your questions here: https://forums.xfinity.com/t5/On-Demand/bd-p/CTV_OnDemand For additional information about Xfinity OnDemand Error Codes see here: https://www.xfinity.com/support/articles/top-video-on-demand-error-codes
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