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ANSWERED: How to use XFINITY X1

X1 Overview and User Guide

Xfinity X1 is simply extraordinary!

 

What is X1?

X1 delivers the simplest, fastest and most complete way to access all your entertainment on all your screens.

With X1, you experience TV and Internet together like never before with advanced search, personalized recommendations, apps at home and on the go and the fastest in-home WiFi for all rooms, all devices, all the time.

The guide for XFINITY on X1 displays channels, programs and times. Details for the selected program appear at the bottom of the screen.

Voice Remote
You can control almost all aspects of your TV with the X1 Voice Remote. For a quick list of phrases you can use with your remote, see our Voice Command Tips.

X1 Apps on Your TV
Open Netflix, Pandora, YouTube and more through your TV using X1 Apps.

Availability
X1 is available to customers with Xfinity TV and Xfinity Internet service who have Digital Starter TV and Performance Internet service or above. Pricing is subject to change. Contact us for more information.

X1 Quick Start and User Guides
Already have X1? Please download the X1 Self-Installation Quick Start Guide or the full User Guide (available in English and Spanish.)

 

 

Navigate the Guide Grid

  1. To access the guide grid, press the Guide button on the remote control.
    Example of the X1 guide grid which appears after pressing the Guide button on the remote control. Times and programs are displayed in the grid.
     
  2. To navigate up and down the channel listings in the guide:
    • Use the up arrow and down arrow buttons to move one channel at a time.
    • Use the Page Up and Page Down buttons to move several channels at a time.
  3. To jump to a specific channel, search for it.
  4. To advance back and forth to different time slots:
    • Use the right arrow button to advance in the grid one time slot at a time; use the left arrow button to go back to the previous time slot.
    • Use the FF button to advance in the grid one day at a time; use the Rew button to go back a day.
  5. You can also view channel information and program Information.
  6. Hit Exit to exit the guide.

 

X1 Main Menu

To access the main menu, press the xfinity button on your remote control. Then, use the left arrow button or the right arrow button to browse through the menu options. Choose from any of the following and press the OK button on the remote to select it:
  • Notification Center: Use this option to see new notifications and a history of recent notifications. Notifications are intended to keep you up-to-date on everything you need to know about your Xfinity products. Notifications you may receive include tips on X1 features, upcoming appointment reminders, Xfinity Home alerts and more. To get started, see Xfinity X1 Notification Center.
  • Guide: Use this option to access the X1 guide grid and view program listings, channel lineup, etc.
    • You can also access the guide grid by pressing the Guide button on your remote.
    • To get started with the guide, see these instructions on navigating your X1 guide.
    • Press the Guide button twice to access other options such as movies and grids, etc.
  • Saved: Use this option to access your saved recordings, recording schedule, favorites list, playlists and Xfinity On Demand purchases. This menu also includes For You, which has recently recorded programs, favorites, watched shows and recommendations based on what you've watched on Xfinity On Demand.
  • On Demand: Use this option to access Xfinity On Demand TV Shows and Movies to watch anytime.
  • Search: Use this option to search for live TV shows, On Demand programs and your DVR recordings. You can also search for favorite actors and directors, channels, etc.
  • Apps: Use this option to access the apps available through your X1 TV Box such as Pandora, Sports, Photos, My Account and more.
  • Settings (Gear icon): Use this option to manage the settings on your X1 TV Box (Parental Controls, Closed Captioning, Purchase PIN, guide settings, etc.)

To exit the menu, press the Exit button on your remote.
Example of the X1 main menu with

 

 

Navigate the Guide Grid

  1. To access the guide grid, press the Guide button on the remote control.
    Example of the X1 guide grid which appears after pressing the Guide button on the remote control. Times and programs are displayed in the grid.
     
  2. To navigate up and down the channel listings in the guide:
    • Use the up arrow and down arrow buttons to move one channel at a time.
    • Use the Page Up and Page Down buttons to move several channels at a time.
  3. To jump to a specific channel, search for it.
  4. To advance back and forth to different time slots:
    • Use the right arrow button to advance in the grid one time slot at a time; use the left arrow button to go back to the previous time slot.
    • Use the FF button to advance in the grid one day at a time; use the Rew button to go back a day.
  5. You can also view channel information and program Information.
  6. Hit Exit to exit the guide.
Version history
Revision #:
3 of 3
Last update:
‎11-16-2018 11:46 AM
Updated by: