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xg1v4 on demand problems

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xg1v4 on demand problems

Seems my v4 has issues with on demand content, the remote commands take 3sec before anything happens,play ff,pause.Have switched boxes same thing, no signal issues or anything else.My ip box(xi5) works perfect with on demand content.Have talked to tier 3 tech but nobody seems to know whats up, i cant be the only one.I think its something with the firmware.Also when ffx3 the time doesnt keep up with the video.