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xfinity error code 3322.1000318

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xfinity error code 3322.1000318

Hi Can someone help me with the error code 3322.1000318..I just purchased an android tv streaming device and it does not work on my tv..I can log on, browse and it shows me options for movies and TV..I click on a show and begins to go and then the error code pops up.  If some could help me I would appreciate..Amy