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why after following all powercycle steps to restart my box, is it still saying "no signal"

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Official Employee

Re: why after following all powercycle steps to restart my box, is it still saying "no signal"

Hello sender, were you able to get this resolved? 

Silver Problem Solver

Re: why after following all powercycle steps to restart my box, is it still saying "no signal&a

Is your box actually connected to HDMI1?

Silver Problem Solver

Re: why after following all powercycle steps to restart my box, is it still saying "no signal&q

First step is to check ALL your connections all the way to where the coax comes into your residence.


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.
Regular Visitor

why after following all powercycle steps to restart my box, is it still saying "no signal"

why after following all powercycle steps to restart my box, is it still saying "no signal" and by the way, I AM on the right receiving channel it says HDMI 1