Community Forum

which app to use to control X1 DVR?

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Regular Contributor

which app to use to control X1 DVR?

Which app do I use to view my DVR recordings from my X1 box on my tablet?  I tried the Xfinity TV app and I can't figure out how to pair my X1 box to the app.  I sign in and all it says is X1 is available in my area which is no help because I have had X1 for months.  After login, the only option I get is to switch account which does not help at all.  Thanks for any help

New Poster

Re: which app to use to control X1 DVR?

I'm having the same issue you are.

I currently have an escalated call in with Xfinity. I will re-post the response. I did read that the App may be available to download, but the service may not be available in your area. I am hoping that isn't the answer I get, but fear it is what they are going to say...
Regular Contributor

Re: which app to use to control X1 DVR?

Yes, I found out you have to have the cloud technology to go along with your X1 box.

Sent from my iPhone