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upgrade exiting tv

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upgrade exiting tv

I have exiting tv in bed room i would like get voice command control box

Expert

Re: upgrade exiting tv


Carole25 wrote:

I have exiting tv in bed room i would like get voice command control box


what service do you currently have (xfinity/X1/DTA) and what is the model number of your current set top box?


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here(updated).
Official Employee

Re: upgrade exiting tv


I have exiting tv in bed room i would like get voice command control box
___________

I’ve escalated it up to a colleague to help get you a tech out to not only swap your box but also have a tech out to take a look at your signal levels.
Official Employee

Re: upgrade exiting tv

Hi Carole25, I can assist in scheduling a technician for you. To get started, please send me a private message with your account information (name on account, address and account number).

 

Thank you

Official Employee

Re: upgrade exiting tv

Hi Carole25, I am reporting a possible signals issues going to your house and would need to get a technician out,  please send me a private message with your account information and I can assist getting a technician scheduled for you.

 

Thank you