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sound keeps going out - shows not freezing

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sound keeps going out - shows not freezing

the shows are not freezing / buffering - but continuing to play however there will be 3- 15 second outages of sound from the shows, happens multiple times per minute. very frustrating and can't watch anything continuously. is it possible that the upgrade to Mac OSX Mountain Lion is affecting the playback? 

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Re: sound keeps going out - shows not freezing


stnhbr4 wrote:

the shows are not freezing / buffering - but continuing to play however there will be 3- 15 second outages of sound from the shows, happens multiple times per minute. very frustrating and can't watch anything continuously. is it possible that the upgrade to Mac OSX Mountain Lion is affecting the playback? 


What specifc shows are you reffering to and how early into the episode/movie does the sound start to go out?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

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Re: sound keeps going out - shows not freezing

This is happening to me too.  It happens on all channels.  I am ready to pitch the cable box out the window!  It started happening a couple times an hour now it is several times a minute.  You can't watch anything with that many interruptions.  Bad thing is I am snowed in and already bored!!!!