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setting up 4K TV with X1 cable box

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Expert

Re: setting up 4K TV with X1 cable box

Did you choose the correct HDMI port on tv menu to match the port you connected cable-box HDMI to?

 

Did you follow directions correctly for set up on your smart tv? They would include selecting the correct cable operator in your area.

Official Employee

Re: setting up 4K TV with X1 cable box

Is the TV on the proper input? Is this a brand new cable box install or just a new tv to a box that you already had?
New Poster

setting up 4K TV with X1 cable box

Purchased a 4K smart TV, when I connect the X1 cable box with HDMI cable to the TV it's stating turn power on the cable box, the power is on? Is there a sync neccessary?