Xfinity Forum Archive...
This is an archived section of the community.
Content in this area has been identified as outdated or irrelevant.
This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.
Post your questions in the Xfinity Community
Did you choose the correct HDMI port on tv menu to match the port you connected cable-box HDMI to?
Did you follow directions correctly for set up on your smart tv? They would include selecting the correct cable operator in your area.