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remove pin

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New Poster

remove pin

have parental pin on one of my boxes (have three) need to remove it. 

Official Employee

Re: remove pin


@ut_ron wrote:

have parental pin on one of my boxes (have three) need to remove it. 


If you know the pin, enter it and turn it off. If you don't know the pin, and you're the account holder or have authorization, call in or use the online chat to reset or clear the pin. Have the serial number of the box handy.

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New Poster

Re: remove pin

contacted support chat with sn and they took care of it.