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remote does not respond; will adjust sound

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Contributor

remote does not respond; will adjust sound

Comcast remote does not respond.  I have push very hard on buttons to get the remote to do anything. It will  not adjust the sound at all anymore.  I am using different remote to control just the sound.  What can I do to troubleshoot this problem?

 

 

New Poster

Re: remote does not respond; will adjust sound

Is dose not work with my tv

Contributor

Re: remote does not respond; will adjust sound

the buttons are shot.  It use to control the TV and DVR just perfectly.  Now if barely changes the channels.

Diamond Problem Solver

Re: remote does not respond; will adjust sound

You can take the Comcast remote to the local office for a exchange for another one.

Contributor

Re: remote does not respond; will adjust sound

I will do that if I decide to stay with comcast.  Right now I am paying $160 per month ($200* bundle) and I am locked in until December 2012.  I am deciding to eat the $150 cancellaton fee and go with Centurylink (QWEST) to save $70 a month.

 

*may be a good deal, but paying with fees $180 is just too much.