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recorde

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Official Employee

Re: recorde

Your dvr allows 6 at a time but your additional equipment (2 xids) take away a tuner (the ability to record) giving you 4 at a time. If it continues to be an issue, trade in one of your xids for an XG2. That will free up your dvr
Expert

Re: recorde


douglasfournier wrote:

im supose to be able to recored 6 shows at once I was told, but it only lets me recored 4 at a time. whats up with that.


Could you reply with the model numbers of your equipment? Some DVRs only have 5 tuners available. With the list someone can reply to help you get to your 6 channels available to record.


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here(updated).
New Poster

recorde

im supose to be able to recored 6 shows at once I was told, but it only lets me recored 4 at a time. whats up with that.