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playback error

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playback error

Playback error 106000 can't watch my saved shows on my pc or my streaming app on my phone.Why am I paying so much for something that has been having all these issues.Like my phone wont auto connect fxinity hotspots I have to do it manually. This is really geting old and if something isnt done I will be forced to change providers.

Official Employee

Re: playback error

Hi dabigbadshow, 


I'd like to help get your issues resolved. Does this happen on all content? What type of device are you using? What version of the app do you currently have installed? What is the default browser you are using? Do you have screenshots that you could post here? 


For your WiFi connectivity issues, are you using an XFINITY Mobile phone? Have you tried to forget the network you are attempting to connect to see if after reconnecting this resolves the problem?