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picture freeze

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picture freeze

While watching xfinity  TV online, the video is freezing frequently for one or two seconds. uninstalled and reinstalled silverlight. everything looks normal. any suggestions? Cache clearing no help.

New Poster

Re: picture freeze

I have been havin the same issue... i just buffers for 1-5 sec every 2-4 min its rather annoying. i thought it was my connection until i actually pluged in and it acted the same. 

New Poster

Re: picture freeze

Where are the replies/fixes/explanations to the problems that are posted here?  Is this just a place to complain or is there any help here? 

New Poster

Re: picture freeze

my picture freezes frequently and i also lose the sound. also the picture seems to be cut in half..when i go to the higher channels like 249 it does not happen..this has been going on for months..i don't know what to do..please help