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not able to watch a show

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not able to watch a show

im trying to watch life is but a dream and i cant

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Gold Problem Solver

Re: not able to watch a show

What happens when you try? Please include as many details as possible including any error messages or codes.

Official Employee

Re: not able to watch a show


downerjasmine wrote:

im trying to watch life is but a dream and i cant


I tested this video and found no issues.

 

Please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

Also, what is happening when trying to play a video? Are you getting an error message? Blank screen? Please be as specific as possible.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support