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my remote won't control my x1 box

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Problem Solver

Re: my remote won't control my x1 box

I had to factory reset my remote.

Problem Solver

my remote won't control my x1 box

Help!!!

 

something weird happend the box reset itself then I turned off my tv now I can't get any menus or turn th channel.

 

is my box fried? or how can I get my remote to control my tv. again.