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my remot does not work

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Re: my remot does not work

marymattison1 wrote:

how do i get a new remote

you can go into any Comcast store and get a new one. you can reset ti to factory-fresh and start programming over by pressing the setup button and when the remote's LED changes from red to green type in numbers 981 - then press the A button and select remote setup. Did you try changing the batteries?

I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

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my remot does not work

how do i get a new remote