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lost picture

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lost picture

frequently especially on humid days, i lose picture and sometimes also sound.

Sometimes unplugging and replugging the HDM1 cable fixes this.

Sometimes I have to unscrew the coax cable .

probablly static buidup?


this sometimes happens several times a day.


Is there a permanent fix?

Silver Problem Solver

Re: lost picture

Sounds like you need to schedule a tech visit.

I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
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