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loss of voice

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loss of voice

I have lost the voice on my NBC channel, it has been about 4-5 days.  I also have an over the air antennas for other TVs and the voice on that channel is fine over the air/  Comcast hhas tried to correct over the line no luck.  I have rebooted the Modem, cable box and even the router - no luck.  It is channel 822 - 821 ans 923 are fine.  I need help.


Thanks Howard

Official Employee

Re: loss of voice


Hello hredfern, I can assist you with getting your sound back on your NBC channels. Can you please send me a private message with your full name, street address, and account number by clicking on my name (ComcastAmir) and then "private message me"?

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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