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loss of picture and sound for seconds

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Regular Visitor

loss of picture and sound for seconds

The TV picture and sound blacks out for seconds or goes snowy briefly, then comes back on.  I can't find Comcast number to call for help.

Regular Visitor

Re: loss of picture and sound for seconds

I've been having the same problem since last night - 6/14. Is it solar flare issues, or something else?

Silver Problem Solver

Re: loss of picture and sound for seconds

1-800-COMCAST or 1-800-XFINITY

 

Regular Visitor

Re: loss of picture and sound for seconds

Comcast solved the problem.  Repairman found damaged (chewed?) connecting wire outside home and replaced it.