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how can I get Comcast to allow mr to use GBO GO on my TiVo?

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how can I get Comcast to allow mr to use GBO GO on my TiVo?

I subscribe to HBO on Comcast. I use a TiVo Bolt. It can stream from HBO GO but when I try to set it up, I get this message: "If your TV provider is not listed, access to HBO GO on TiVo is not provided as part of your HBO subscription. Contact your TV orovider and ask for HBO GO on TiVo.

How do I do this? There is no Comcast email listed and chat & phone calls do not help.

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Re: how can I get Comcast to allow mr to use GBO GO on my TiVo?

You might get more people to read your post ( and offer help) if you re-post with a more understandable title to your post. More understandable than " to allow mr to use GBO GO."