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hgtv not available

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Silver Problem Solver

Re: hgtv not available


MadRabbit wrote:

HGTV not available... X1. What do  I need to do? It stopped yesterday.


Look at your latest Comcast statement and see if it was removed from your Tier.


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.
Official Employee

Re: hgtv not available

How about the error code or message on the channel?
Expert

Re: hgtv not available


MadRabbit wrote:

HGTV not available... X1. What do  I need to do? It stopped yesterday.


did you unplug the power from the X1 set top box for 30 seconds or so? If you have more than one set top box, are you missing it there too? is the SD version available?


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here(updated).
New Poster

hgtv not available

HGTV not available... X1. What do  I need to do? It stopped yesterday.