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green light is on but no cable tv!!

Frequent Visitor

green light is on but no cable tv!!

try to reset boxs and evey think i could think of but still no tv.  two boxs work and two not working!!

Expert

Re: green light is on but no cable tv!!


stottle1 wrote:

try to reset boxs and evey think i could think of but still no tv.  two boxs work and two not working!!


any error messages or messages of any kind on your screen? did you try using your TV's remote and checking what 'input' it is currently listening to? Did you try to reboot that box that has a green light?

Official Employee

Re: green light is on but no cable tv!!

Hello, I can look at this for you from here. Can you verify your account information with me? I would need your account number, full name, and service address. You can private message me by clicking my name and clicking private message. Thank you

New Poster

Re: green light is on but no cable tv!!

I have having the exact same issue at my home. Can you please help fix this?
Official Employee

Re: green light is on but no cable tv!!

 

Hi Mikewin33, I can get this issue taken care of for you. Can you also send me a private message with your account information?