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controller won't work to click on language

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New Poster

Re: controller won't work to click on language

Super helpful thanks

Expert

Re: controller won't work to click on language


pat7yea wrote:

Received new box, I can't get passed the language cause the controller won't let me click the ok button to go thru.


if when you press the remote the LED on the remote flashes anything other than red, then press setup until LED changes color and then type in 987 -- this will switch the remote over to IR mode and not RF (aim anywhere) mode. Then you should be able to enter your information.


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here(updated).
New Poster

controller won't work to click on language

Received new box, I can't get passed the language cause the controller won't let me click the ok button to go thru.