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choppy picture and sound

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choppy picture and sound

higher hd channels very choppy picture and sound. intermittent. have called comcast several times and they've refreshed, but no success to solve problem. Get new box? Get new cables? Any other recommendations since this is happening on CNN 842 vs. PBS 802? 

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Re: choppy picture and sound


@insterling wrote:

higher hd channels very choppy picture and sound. intermittent. have called comcast several times and they've refreshed, but no success to solve problem. Get new box? Get new cables? Any other recommendations since this is happening on CNN 842 vs. PBS 802? 


do you have more than one set top box and more than one outlet to try? In an apartment or condo? have you tried the same channels on the stream app or streaming website?



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