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channels

i have basci channels i want to know why i dont get tbs tnt pop and i just lost the weather channel and cartoon newtwork whyn am i losing them do i have tp pay extra 

New Poster

Re: channels

Same here in PA. I lost TWC, all cartoon networks, TRU tv, FOOD network and several others. I hope they refund me for what they took away.

Gold Problem Solver

Re: channels


@laura1977 wrote: ... i just lost the weather channel and cartoon newtwork ...

If you have Digital Economy TV service (other tiers may be affected as well) check your recent bills for a note about changes in the channel lineup. In South-Central PA, my bill for April included this:

 

Xfinity TV Changes Effective May 9, 2018: The Weather Channel will only be available on Expanded Basic, Family Tier and new Sports & News tier; Cartoon Network will only be available on Digital Preferred and new Kids & Family tier; Disney Channel will only be available on Expanded Basic, Family Tier and Kids & Family tier; TruTV will only be available on Expanded Basic; Food Network will only be available on Expanded Basic, Family Tier, and new Entertainment tier.

Why? See http://forums.xfinity.com/t5/Customer-Service/Complaint/m-p/3089427#M154204.