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change batteries in RX11 voice remote

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Official Employee

Re: change batteries in RX11 voice remote

 

Hi dibichay, the information that (RobertWy) provided should work. Please let me know if you need any assistance with removing the back panel from your remote, we're here to help.

Silver Problem Solver

Re: change batteries in RX11 voice remote

There is a slight raised part on the rear. Press in on it and then pull down to break the seal.


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.
New Poster

change batteries in RX11 voice remote

I cannot get the back panel of the RX11 remote to open in order to change the batteries. It won't budge. Any suggestions?