Community Forum

cannot change channels

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

cannot change channels

My 90 year old mother lives in another town and her tv will not change channels - volume will change and she can turn it on and off - what do we need to do?


Regular Visitor

Re: cannot change channels

This has happened to me before. I just turned off the power on the box and turned it back on. I don't know if it will work for you but you can give it a try.