Xfinity plant
Xfinity globe
Community Forum

cable box not connecting

Highlighted
New Poster

cable box not connecting

our cable box upstairs is not connecting. we did what it said to unplug but still not working.  have tried several times.  

Expert

Re: cable box not connecting


Easterdonkey wrote:

our cable box upstairs is not connecting. we did what it said to unplug but still not working.  have tried several times.  


what error message are you seeing on the TV screen?