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arris AX014ANM universal remote setup

Frequent Visitor

Re: arris AX014ANM universal remote setup

thanks

Expert

Re: arris AX014ANM universal remote setup

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My apologies, I meant the IR mini blaster that came with the Harmony Companion. (Actually it comes with two). 

 

Normally the Hub will be able to broadcast the IR signals to reach all my devices, but for some reason it wasn't working on my 4k box. Logitech support suggested I put a mini blaster in front of the box, and now it works great. 


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Frequent Visitor

Re: arris AX014ANM universal remote setup

thanks, which extender are you using?   I checked Amazon and there are loads of extenders.  I'm not sure what kind will do the trick

Expert

Re: arris AX014ANM universal remote setup

My Harmony Hub + Companion remote works perfectly with the 4K AX014ANM box I have, although I had to position an IR extender directly in front of it in order for the IR signals to reach the box. So nice to sit in front of the couch and let my Echo turn on the cable TV. Cat LOL

 

 


Comcast Experts are other customers who volunteer their time helping on the forum and have been recognized by the community. For more information on the Expert Program, please click here.
Unless so specifically stated, my opinions written herein are my own and do not necessarily reflect the views of Comcast, its official employees or affiliates.
Silver Problem Solver

Re: arris AX014ANM universal remote setup

I have the 650 but I don't use it with my 4k box.


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.
Frequent Visitor

Re: arris AX014ANM universal remote setup

My Hamony Remote is a 620.  Looking at other websites, this one apparently does not work with the new X1 box.  It looks like the 650 might work.

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Silver Problem Solver
Solution

Re: arris AX014ANM universal remote setup

Harmony remotes should work with the 4k box and just about any other X1 STB.


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.
Frequent Visitor
Solved!

arris AX014ANM universal remote setup

Is there any universal remote that works with the Xfinity box "arris AX014ANM" ?