Xfinity Forum Archive...
This is an archived section of the community.
Content in this area has been identified as outdated or irrelevant.
This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.
Post your questions in the Xfinity Community
I wanted to get the new XG1V4 cable box to replace my current XG1V1 cable box. I am having a hard time getting one though. The store said they don't have them yet and the online customer service said that I cannot get one because it isn't available yet in my area. I know that is untrue though because someone at my work who live 5 minutes from me already has one. How do I go about getting this new box?
do you have a 4K TV and a 4k subscription to Netflix?