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Recently updated to the xg1v4-a x1 box. Does anyone know how to connect it to the internet, no one at Comcast has been able to help. They all say look for the wps button, but there is none.
Please help, I'm getting ready to go back to old technology.
Solved! Go to Solution.
The XG1v4 only works with a coax connection.
It is connected via coax, but keeps telling me to add internet to stream netflix. No one at comcast seems to know what to do. A tech on the phone today told me it piggybacks off the wireless signal from the modem (?).
Problem solved. I replaced the box with a new one - same model - and it now works.
I have comcast internet and the box now picks up the internet service from the coax.