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I have checked the settings online and I have my settings enabled. I still cannot change the channel. The test button doesn't work either. Please someone help...
Try unplugging your box for a minute or so and then plug it back in.
I suggest you do this before you leave the house or before you go to bed. It takes some time for the grid to fully load and for the cable box to fully sync back up again.
After you have done this, please try again and let me know the results.