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Xfinity TV on Windows Surface

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New Poster

Xfinity TV on Windows Surface

Anyone else having a problem trying to view xfinity online on a Microsoft Surface? When I try to watch live tv or any xfinity video is just sits on the "video loading" screen and eventually nothing happens.

 

I've tried adding http://xfinitytv.comcast.net/ to the compatible pages but to no avail.  Any other ideas?

New Poster

Re: Xfinity TV on Windows Surface

I just got off the phone (after 3 transfers) with the folks that work on the XFinity TV App. The phone number for their department is 1-877-599-1845. 

 They indicated that they have been having compatibility problems with the latest patches of Internet Explorer and recommended Chrome/FireFox as a workaround.

 

New Poster

Re: Xfinity TV on Windows Surface

Doesn't woork on Chrome either

Gold Problem Solver

Re: Xfinity TV on Windows Surface

Year Old Thread closed.