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Xfinity TV app for phone 5 not working

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New Poster

Xfinity TV app for phone 5 not working

When I have tried to set up the app on our home xfinity network I receive an error message "we're unable to detect your in-home xfinity wifi network"

does anyone have a suggestion?

New Poster

Re: Xfinity TV app for phone 5 not working

I am having the same issue.  I have been transfered from comcast support, to X1 Support to App support, and NO one knows what the solution is. 

 

Can anyone HELP?

 

New Poster

Re: Xfinity TV app for phone 5 not working

I am also having the same issue. It would be nice to have a fix for this.

Regular Contributor

Re: Unable to detect your in-home XFINITY WiFi Network

I can't find a solution for this issue.  I am using an andriod device not an IPhone.  Can someon help me?  I checked to make sure I was currently using the Xfinity WiFi option, and after entering my user ID and password, I get the error message "unable to detect your in-home XFINITY WiFi Network

 

Thanks for your help

Manuel