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Xfinity TV Online - Will not play streaming videos

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Xfinity TV Online - Will not play streaming videos

When I attempt to watch Xfinity TV Online, the video will not play.  When clicking on video the "obtaining authorization" status message continues without starting video.  I used to have viewing capabilities, but after resettting my laptop back to factory settings streaming would not work.  I'm able to watch streaming videos from Netflix or Hulu channel, but not xfinity tv.

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Re: Xfinity TV Online - Will not play streaming videos


EBCTDC wrote:

When I attempt to watch Xfinity TV Online, the video will not play.  When clicking on video the "obtaining authorization" status message continues without starting video.  I used to have viewing capabilities, but after resettting my laptop back to factory settings streaming would not work.  I'm able to watch streaming videos from Netflix or Hulu channel, but not xfinity tv.


Please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

 

Also, please send the URLs of the videos that you are trying to watch.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe