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Xfinity Streaming Issues

Why do you continue to list episodes that have expired.  We have to sit through 2-3 commercials (which is also b.s.) to find the episode is no longer available.  This has been an on-going issue.  FIX IT!  

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Official Employee

Re: Xfinity Streaming Issues


nmohr81 wrote:

Why do you continue to list episodes that have expired.  We have to sit through 2-3 commercials (which is also b.s.) to find the episode is no longer available.  This has been an on-going issue.  FIX IT!  


What specific videos are you trying to watch? Please tell us so we can further investigate this.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

New Poster

Re: Xfinity Streaming Issues

oct 24th - trying to watch episodes of Impractical Jokers - the commercials work great - videos never show - why?

Official Employee

Re: Xfinity Streaming Issues


ueckder wrote:

oct 24th - trying to watch episodes of Impractical Jokers - the commercials work great - videos never show - why?


I tested a few Impractical Jokers episodes and could not duplicate your issue.

 

Please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

Thanks,

Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

Regular Visitor

Re: Xfinity Streaming Issues

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