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Xfinity 4K UHD box led light flashing

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New Poster

Xfinity 4K UHD box led light flashing

My 4K UHD Xfinity box turns on my Sony 4K HDR TV and the picture and sound work,but the LED white light on the box keeps flashing. It hasn’t been doing that before this morning. 

Expert

Re: Xfinity 4K UHD box led light flashing

Rebooting the cable-box should take care of the problem.


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Silver Problem Solver

Re: Xfinity 4K UHD box led light flashing

You can always do a restart and see if that fixes it.

https://www.xfinity.com/support/articles/x1-reboot-my-set-top-box

 

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New Poster

Re: Xfinity 4K UHD box led light flashing

Mine is doing the same, rebooted with no change!

New Poster

Re: Xfinity 4K UHD box led light flashing

Same issue here since approx midnight last night. Restarted, pulled power, refreshed, made sure there are no notifications, confirmed dvr is not full, etc. can’t get the white led to stop flashing. Called tech support and they were not able to find any issues. It’s verry annoying to see that led flashing.
New Poster

Re: Xfinity 4K UHD box led light flashing

Same issue here with no help from Comcast. The said no problem on their end. They tried all the same resets.

 

Expert

Re: Xfinity 4K UHD box led light flashing


@AEK1 wrote:

Same issue here with no help from Comcast. The said no problem on their end. They tried all the same resets. 


did you try pressing the xfinity button and look at left most icon. does it have a blue mark on it? If so navigate to it and press OK (probably won't be a message, the indicator just comes on sometimes).



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Silver Problem Solver

Re: Xfinity 4K UHD box led light flashing


@AEK1 wrote:

Same issue here with no help from Comcast. The said no problem on their end. They tried all the same resets.

 


Flashing light means update in progress.

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