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XG1v4 4K box humming noise?

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Re: XG1v4 4K box humming noise?

You shouldn’t hear a thing, swap it out.
New Poster

XG1v4 4K box humming noise?

I recently acquired two XG1v4 boxes from comcast and they both make a humming noise that is driving me nuts. When the volume is low on the tv or during a quiet scene I can hear it. Also when the tv is completely off the noise is present.

 

Is there a fan in in this box that is making this noise? I'm actually having a hard time sleeping because the one in my bedroom just makes that constant humming noise.

 

My old boxes that these are replacing are very quiet compared to these new boxes.