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X1 self kit, not a 4g box, should I install?

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X1 self kit, not a 4g box, should I install?

I got a new UHD 4G TV a week and a half ago and was considering the new 4G box.

I don't currently have X1 just an HD set-top box

A message popped up on my TV saying I would be eligible for an X1 self install kit.

I went ahead and ordered, it came yesterday, but the set-top box is not the  xg1v4.

Should I install the  upgrade to X1 with this equipment now, try and get a 4G box later,  or take it all back to the store and request a 4G box.

Second question ,

I own my own modem and would like to continue to .

Am I going to be forced to rent a Comcast modem for the X1 service

Official Employee

Re: X1 self kit, not a 4g box, should I install?


@HDRock wrote:

I got a new UHD 4G TV a week and a half ago and was considering the new 4G box.

I don't currently have X1 just an HD set-top box

A message popped up on my TV saying I would be eligible for an X1 self install kit.

I went ahead and ordered, it came yesterday, but the set-top box is not the  xg1v4.

Should I install the  upgrade to X1 with this equipment now, try and get a 4G box later,  or take it all back to the store and request a 4G box.

Second question ,

I own my own modem and would like to continue to .

Am I going to be forced to rent a Comcast modem for the X1 service


It's up to you, if you don't have a 4K Netflix subscription, it won't matter much.

All you did was swap boxes, your modem has no bearing on how the X1 platform works.

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Frequent Visitor

Re: X1 self kit, not a 4g box, should I install?

Thanks

There is some content available through my Amazon Prime

 I am also considering getting Netflix

 Also looking forward to the feature, as I'm sure new content will become available.

I'm wondering what my best bet is to get the 4G box,  just order one from one of you here, or try my luck at the local Comcast store

Frequent Visitor

Re: X1 self kit, not a 4g box, should I install?

Dumb question how do you quote someone on here? Smiley Happy

Official Employee

Re: X1 self kit, not a 4g box, should I install?


@HDRock wrote:

Thanks

There is some content available through my Amazon Prime

 I am also considering getting Netflix

 Also looking forward to the feature, as I'm sure new content will become available.

I'm wondering what my best bet is to get the 4G box,  just order one from one of you here, or try my luck at the local Comcast store


There's no Amazon access through the X1 boxes

If you want to try and get a 4K dvr sent to you post here

http://forums.xfinity.com/t5/Customer-Service/Xfinity-4k-XG1v4-Cable-Box-Availability/td-p/2987898

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark the post as best answer!
Expert

Re: X1 self kit, not a 4g box, should I install?


@HDRock wrote:

Dumb question how do you quote someone on here? Smiley Happy


After hitting Reply on the specific post you wish to reply on hit the orange Quote button shown in upper right.

 

Since you currently have a 4K television, you can watch 4K using your apps found on your tv. The "You Tube" app has 4K which is free. The "Netflix" app on your tv would also work for 4K if you pay Netflix for the 4K option. If you have High-speed Internet you really don't need the 4K DVR just yet.

I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

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Frequent Visitor

Re: X1 self kit, not a 4g box, should I install?


@MNtundraRET wrote:

@HDRock wrote:

Dumb question how do you quote someone on here? Smiley Happy


After hitting Reply on the specific post you wish to reply on hit the orange Quote button shown in upper right.

 

Since you currently have a 4K television, you can watch 4K using your apps found on your tv. The "You Tube" app has 4K which is free. The "Netflix" app on your tv would also work for 4K if you pay Netflix for the 4K option. If you have High-speed Internet you really don't need the 4K DVR just yet.


Doh, now I see that little box.

Thanks

That's something that was confusing me, I was thinking that something I was streaming like YouTube or Amazon Prime, Netflix video Etc,  doesn't have anything to do with the cable box.

I turned the cable box off and was watching 4g  content on YouTube and it look really good to me.

I shouldn't have any problems with streaming or anything of that nature as I am getting good speed at 120 mbps