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I was able to use my Roku with my older model DVR with Comcast. I just "upgraded" to X-1, just to fiind out that I cannot use the Roku with the X-1. Boy, am I disappointed in Comcast!!!!! You really screwed up here, Comcast. The wave of the future is passing you by.
I figured it out. I have a Logitech remote that I had been using with the older Comcast DVR. This remote has a screen on it and it allows me to toggle between the Roku and the Comcast boxes - either or. I will have to get Best Buy to come out and re-program the remote to the new X1 DVR so it will acknowledge it and we will be just fine. I had also upgraded my Roku to a faster model. So, it's a good time to upgrade to remote. Have you learned something, Jim???
are you suprised that Comcast wants to limit your choices? I know it is crazy--you pay for internet and you expect you will be able to use it. Not in Comcastland. You pay and you get what Comcast wants you to get.