Community Forum

X1 and Directv

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

X1 and Directv

My family was offered a deal to increase our Internet Speed from 25 mbps to 150 mbps. As part of this deal they sent us an X1 box. We are struggling to understand how to get the X1 to work with the Directv. I've read forums and it looks like this is not as easy as it first appeared. Help!

Silver Problem Solver

Re: X1 and Directv

The X1 box doesn't work with DirectTV.  If you can't follow the installation instructions that came with the X1 box, it sounds like you need help with the installation.

I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
Was your question answered? Mark the post as best answer!
Official Employee

Re: X1 and Directv

You would need a separate live cable coming from the Comcast demarc, it will have nothing to do with directv boxes or cables.
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark the post as best answer!