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X1 DVR

Gold Problem Solver

Re: X1 DVR

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@aero313 wrote:
Playback often skips. Seems to always jutter.

The HDD within the DVR may be bad.   You can swap out the unit at your local Service Center.  Locations can be found using this link:  http://customer.xfinity.com/service-center-locations

New Poster

X1 DVR

Playback often skips. Seems to always jutter.