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X-1 shuts down overnight

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X-1 shuts down overnight

I have just received my new X-1 system.  I configured all thed equipment as directed and that includes the TV set. Here is my problem.

The TV set has a built-in timing system so that I can set it to go off at a specified time and to start at a specified time in the morning. That function is controlled by the TV set's remote.

Ithe past,  with the old system, the comcast equipment stayed on and thus in gthe mrning, when the TV opened, you would get the audio and video of the channel from the nigiht before. 

Now, however, the comcast X-1 system shuts down during the overnight period and so when the TV came on in the morning, I only had a brightly lit screen, no ausdsio or bideo and the blue light ofhe X-1 was not lit.

How do I keep the comcast X-1 ON while the TV is OFF?

 

 

Expert

Re: X-1 shuts down overnight


marsid wrote:

I have just received my new X-1 system.  I configured all thed equipment as directed and that includes the TV set. Here is my problem.

The TV set has a built-in timing system so that I can set it to go off at a specified time and to start at a specified time in the morning. That function is controlled by the TV set's remote.

Ithe past,  with the old system, the comcast equipment stayed on and thus in gthe mrning, when the TV opened, you would get the audio and video of the channel from the nigiht before. 

Now, however, the comcast X-1 system shuts down during the overnight period and so when the TV came on in the morning, I only had a brightly lit screen, no ausdsio or bideo and the blue light ofhe X-1 was not lit.

How do I keep the comcast X-1 ON while the TV is OFF?

 


would you go into Comcast Labs using the Xfinity button on remote and be sure that HDMI link is 'off'?


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

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Official Employee

Re: X-1 shuts down overnight

You can change the time it resets
Xfinity button to Gear Symbol to Preferences to General and scroll down to Daily Update Time and press Ok to change the time frame