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Why don’t I have the option to watch a channel in HD instead of it being automatic

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Why don’t I have the option to watch a channel in HD instead of it being automatic

Why don’t I have the option to watch a channel in HD instead of it being automatic?
Official Employee

Re: Why don’t I have the option to watch a channel in HD instead of it being automatic

Sure you do
Xfinity button to Gear Symbol to Preferences to General to Prefer Best Available Resolution and press ok to toggle on or off. On is the same auto tuning to HD
I am an Official Comcast Employee.
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