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Why could my Satellite DVR a complete show and my Comcast cannot?

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Why could my Satellite DVR a complete show and my Comcast cannot?

I never had a problem with my satilite DVR cutting off shows.  After switching to Comcast, it cuts every show off I DVR. I unfortunately remember back in the 80s when I had cable, it did the same thing. Why can't they after decades of this problem, come up with a solution?  Satilite sure has! This especially makes my wife very un-happy.  Because the system can't be  made to operate as described, could I cancel without a penalty?

Silver Problem Solver

Re: Why could my Satellite DVR a complete show and my Comcast cannot?

When I schedule a recording, I usually add 5 minutes; sometimes I have to add 30 minutes if there is a sports event previously.  Comcast uses a third party for their schedules and they don't allow for overruns.

I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
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