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Web TV Listings

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Contributor

Web TV Listings

I am paralyzed from the neck down and can not use the voice remote. I use an adaptive device to operate the mouse on my laptop. I can easily navigate the TV Guide on the website https://tv.xfinity.com/listings . Although I can use the guide to watch shows on my laptop, I really prefer watch shows on my TV. It would be extremely helpful if the web TV guide had an addition button "Watch on TV" like the TV Remote app has. While I can easily scroll through the guide on the website, the Remote app is difficult to scroll through the guide using an adaptive device. 

Expert

Re: Web TV Listings

I have escalated your issue to the Comcast Team available to these forums. Check back often for a reply in this thread or via Private Message from a Comcast Official Employee.


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here.
Official Employee

Re: Web TV Listings

Hi makoa2001, thanks for reaching out about your feedback for additions to our TV Guide online. I encourage you to check out https://www.xfinity.com/support/account/accessibility-services/. There you can get more info about other services and devices from our accessibility team. 

 

KenF